Frequently Asked Questions
Do I need a modem and a router?
A modem connects to your internet provider; a router creates your Wi-Fi network. A modem router combo does both in one device.
Will a modem work with my internet provider?
Check your provider's list of approved devices and confirm the DOCSIS version your plan requires before purchasing.
When should I choose mesh Wi-Fi?
Mesh systems help in larger or multi-story homes where a single router leaves weak spots.
Where do you ship?
We currently ship to addresses within the United States.
How do I contact support?
Email info@smartbridgeenterprises.com or call +1 920-297-4540.